We have put together a list of the questions that are most frequently asked to help simplify the booking process and prepare you for your session with hazel. 

If you have any other questions that are not addressed here please do not hesitate to contact us at 519-941-6770 or email reception@thehazeltree.ca

Frequently Asked Questions

Q: Can I bring someone with me?
A: Unless there are extenuating circumstances and Hazel expressly agrees to see more than one person, the sessions are individual. When there is more than one person in the room, it can be distracting as spirits may come across for each of them at the same time and make it difficult for Hazel to focus on the individuals.

Q Do I need to bring anything with me?
A: It is not necessary for you to bring anything.

: How should I prepare for a session with Hazel?
A: The best thing you can do to prepare is to come to Hazel with an open mind. Try not to have too many pre-conceived expectations, and just simply want to enjoy the experience.

Q: Will my loved one come through?
A: We cannot guarantee who will come through during a session, but experience has proven that if you are meant to hear from a departed loved one, then you shall. In fact more often than not – those who have lost many are amazed at the number of Spirits that come through and the many messages that they receive during their session.

Q: Do I have to take notes or can I record the session?
A: Some people like to take notes. Most people are finding it much easier to record the session on their phones so that they can re-listen at their leisure later on.

Q: Does Hazel do group sessions or parties?
A: Hazel does not perform at events or gatherings, she prefers the one on one approach so that she is better able to interpret the messages that are presented to her. With more than one person in the room there could be a “traffic jam” of messages coming through which can drastically reduce the accuracy of the interpretation.

Q: What forms of payment do you accept? 
A: We accept Cash, Debit, Visa, Mastercard or Email transfer (No American Express)

Q: What if I need cancel my appointment?
A: We totally understand that it is challenging to balance all of life's commitments, especially because your appointment was probably booked many months ago. However, we require 48 hours or longer to cancel an appointment.

: Is there an option to do a Zoom or phone appointment?
A: Yes, absolutely. All of our international clients take advantage of this form of technology without any issue. We do require payment before your session begins.


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